Return Policy

At Ozone Minis, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Returns

We accept returns on most products within 14 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

Some items are non-returnable, including:

• Customized or personalized items
• Clearance items

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Return Shipping

Customers are responsible for paying the shipping costs for returning their item. Shipping costs are non-refundable. To calculate shipping costs, returns will be sent to Caldwell, Idaho.

How to Initiate a Return

To initiate a return, please contact us using our contact form with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Contact Us

If you have any questions about our return policy, please contact us. We are here to assist you with any concerns or inquiries you may have.